Your privacy matters to us. This Privacy Policy explains what personal data The Icelandic Travel Raffle collects, how we use it, and your rights in relation to it.
1. Who We Are
The Icelandic Travel Raffle operates prize raffles offering curated travel experiences to Iceland. For any privacy-related queries, please contact us at support@icelandictravelraffle.com.
2. What Data We Collect
We collect personal data only when you interact with us directly. This includes:
- Raffle entry data — your name, email address, and payment information when you purchase a ticket through our third-party platform partner
- Contact form data — your name, email address, chosen topic, and the message you submit via our website contact form
- Winner data — if you win, we collect additional details required to arrange your prize, such as passport name, travel dates, and flight preferences
- Technical data — basic server logs including your IP address and browser type, collected automatically when you visit our website
We do not collect any sensitive personal data such as health information, political opinions, or financial data beyond what is strictly necessary to process your payment through our verified and secure payment partners.
3. How We Use Your Data
We use your personal data for the following purposes:
- To process your raffle entry and manage the draw
- To contact you if you are selected as a winner
- To arrange and fulfil the prize on your behalf
- To respond to enquiries submitted via our contact form
- To comply with our legal obligations
- To improve the performance and security of our website
We will only use your data for the purposes for which it was collected. We will not use your data for automated decision-making or profiling.
4. Marketing Communications
We will only send you marketing emails if you have explicitly opted in to receive them. You may unsubscribe at any time by clicking the unsubscribe link in any email we send, or by contacting us directly at support@icelandictravelraffle.com.
5. Sharing Your Data
We do not sell, rent, or trade your personal data to third parties. We may share your data with trusted third parties only where necessary to fulfil our services, including:
- Payment processors to handle ticket transactions securely
- Airlines, hotels, and activity providers solely for the purpose of arranging a winner's prize
- Our hosting provider for the operation of this website
All third parties we work with are required to handle your data securely and in accordance with applicable data protection law.
6. Data Retention
We retain your personal data only for as long as necessary:
- Raffle entry records are retained for up to 7 years after the draw date for audit and legal purposes
- Winner data is retained for up to 3 years after the prize has been fulfilled
- Contact form enquiries are retained for up to 12 months
- Server logs are retained for up to 90 days
After these periods, your data is securely deleted or anonymised.
7. Cookies
Our website uses only essential technical cookies necessary for the site to function. We do not use advertising cookies, tracking cookies, or any third-party analytics tools that collect personal data.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access the personal data we hold about you
- The right to correct inaccurate or incomplete data
- The right to request deletion of your data ("right to be forgotten")
- The right to object to or restrict certain processing of your data
- The right to data portability
- The right to withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at support@icelandictravelraffle.com. We will respond to all requests within 30 days.
9. Data Security
We take the security of your personal data seriously. Our website is served over HTTPS and we take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse. In the unlikely event of a data breach that affects your rights, we will notify you promptly in accordance with applicable law.
10. International Transfers
As we operate internationally, your data may be processed in countries outside your own. Where this occurs, we ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection law.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please do not hesitate to contact us at support@icelandictravelraffle.com.